Logistics Management System

A European third-party logistics provider managing 85 vehicles and 1,200+ daily deliveries was running on spreadsheets, WhatsApp, and a decade-old route planning tool. TroopIQ replaced the entire operation with a dynamic route optimisation engine, a React Native driver app with live GPS tracking, and a customer-facing portal with B2B API — cutting delivery costs by 35%, dispatch time from 4 hours to 45 minutes, and enabling a £1.2M contract win.

A European 3PL provider managing 85 vehicles was running on spreadsheets and WhatsApp. Daily dispatch took 3–4 hours, customers had zero delivery visibility, and unoptimised routing was bleeding fuel costs.

We built a dynamic route optimisation engine, a React Native driver app with live tracking, and a customer-facing tracking portal with a B2B API — replacing the entire spreadsheet operation.

Delivery costs reduced by 35%, dispatch time cut from 4 hours to 45 minutes, and a £1.2M logistics contract won using the new B2B tracking API.

A European third-party logistics provider managing 85 vehicles and 1,200+ daily deliveries was running operations on a combination of spreadsheets, WhatsApp groups, and a 10-year-old route planning tool that had not been updated since 2016. Dispatchers manually assigned deliveries each morning in a process that took 3–4 hours and was heavily dependent on individual dispatcher knowledge.

Customers had no visibility into their delivery status until drivers called in. Failed deliveries required manual rescheduling. Fuel costs were rising due to unoptimised routing, and the company was losing tender bids to competitors who could offer real-time tracking APIs to enterprise clients.